Why choose a Trezor® hardware wallet?
The Trezor® wallet is a hardware device that keeps your cryptocurrency keys offline, protecting them from malware, phishing, and remote attacks. Combined with the Trezor Suite, it offers an intuitive interface to send, receive, and track digital assets with maximum security.
Tip: Always buy your Trezor® from Trezor.io (official site) or authorized resellers to ensure authenticity.
Step-by-Step Setup Guide
- Unbox and inspect your device: Ensure the holographic seal on the packaging is intact and the box is not tampered with.
- Go to the official start page: Connect your device and visit trezor.io/start to begin setup. The page automatically detects your device model (Trezor Model T or Trezor One).
- Install the Trezor® Bridge: If prompted, install the Trezor Bridge to allow communication between your computer and wallet.
- Download or use the Trezor Suite: Access suite.trezor.io to use the web version, or download the desktop app for Windows, macOS, or Linux. Follow the on-screen instructions to install.
- Create a new wallet: On your device, confirm “Create new wallet.” Never enter recovery words on your computer or phone.
- Backup your recovery seed: The device will generate a 12-, 18-, or 24-word recovery seed. Write it down offline and keep it in a secure physical place. Never photograph or store it online.
- Set a PIN: Choose a secure PIN directly on the Trezor® device to protect access in case of theft or loss.
- Confirm firmware and start using: Update firmware if required and verify it’s signed by Trezor®. Once done, open the Trezor Suite to send, receive, and monitor crypto safely.
Official Links & Resources
Security Best Practices
- Only download firmware and software from official Trezor.io sources.
- Never share or type your recovery seed into a computer, phone, or website.
- Verify firmware signatures on your device screen before proceeding with updates.
- Use a passphrase for an extra protection layer if you understand how it works.
- Keep your recovery seed in multiple secure offline locations (e.g., metal backup).
Troubleshooting Common Issues
If your computer doesn’t detect your device:
- Ensure Trezor® Bridge is installed correctly.
- Try a different USB cable or port.
- Restart your browser or computer, then reopen Trezor Suite.
- Visit trezor.io/support for official troubleshooting steps.
Frequently Asked Questions
- Q1. What is the difference between Trezor® Suite and the Trezor® Bridge?
- The Suite is the user interface for managing assets, while the Bridge allows your browser or desktop app to communicate with the Trezor® device.
- Q2. Can I recover my wallet if my device is lost?
- Yes. Use your recovery seed on a new Trezor® device following trezor.io/start. Never enter your seed on any unverified site.
- Q3. Is the Trezor Suite available on mobile?
- No. The Suite currently supports desktop and web environments only. Always access it via suite.trezor.io.
- Q4. Do I need an internet connection to use Trezor®?
- Your device signs transactions offline; however, the Suite requires internet access to broadcast transactions and update balances.
- Q5. What should I do if firmware verification fails?
- Disconnect immediately and visit trezor.io/support. Only install firmware signed by SatoshiLabs (Trezor® developer).
- Q6. How can I update my Trezor® safely?
- Open Trezor Suite → Settings → Device → Firmware Update. Confirm the process on the device screen; never download firmware manually from external sites.